From the concept of smart home to people’s familiarity, the industry is developing faster and faster, especially the smart lock, the vanguard of smart home, has entered the public’s field of vision with a rapid trend, but with more people, various problems have come. Therefore, Xiaobian today came to sort out some problems and solutions that gods may encounter when using smart locks ~ ~ Get these dots quickly, so that everyone can skillfully use smart locks in their daily lives and play with your smart locks as soon as possible!
First, there is no reaction after installation.
1. Confirm that the battery with sufficient charge is installed and the positive and negative poles of the battery are correct.
2. Remove the rear panel and check whether the wires are connected or fastened.
3. Remove the lock body and check whether the wires of the lock body are squeezed and rearrange the wires.
Second, the lock is dead! !
If the battery of the smart lock is low, there will be a voice prompt. Therefore, it is necessary to replace the battery in time ~ If the smart lock is used for about six months to one year, it is best to open the battery cover to check the battery to prevent the battery from electro-hydraulic corrosion of the fingerprint lock circuit board (especially in the rainy season, humid air will have hidden dangers to any household appliances, so please check and maintain it in time and use the household appliances correctly). If the battery is oxidized, please replace it with a new one with good quality!
Third, the smart lock has been used for a long time, and the surface is bleak.
Never let the lock surface come into contact with corrosive substances, which will destroy the protective layer of the lock surface, affect the gloss of the lock surface or cause the surface coating to oxidize. Imagine putting Chili noodles on your face, do you feel the sadness of locking it …
Fourth, the fingerprint verification is successful but the lock cannot be unlocked.
1. There are two important components in the fingerprint lock: one is the fingerprint module, and the other is the electronic clutch. When the verification is successful, listen carefully for the sound of motor rotation in the lock. If there is no motor rotation sound, the circuit from the circuit board to the motor may be broken. There is a rotating sound of the motor, which may be that the square rod inside the handle has fallen off. At this time, it is best to contact the after-sales service to deal with it!
2. The door is skewed, resulting in excessive friction between the locking tongue and the pinch plate, so it is impossible to open the door.
Five, touch sensitive keyboard, the screen is unresponsive.
1. Check the battery box to ensure that the battery power is sufficient and the positive and negative electrodes are installed correctly;
2. Whether the working mode is fingerprint mode (no response when touching the key in fingerprint mode).
Sixth, I feel that fingerprint reading is a bit slow.
After installing the smart lock, you must try it crazily and many times, and make sure there is no problem before you let the installation master go. If the response is slow after being installed for a period of time, consider that the fingerprint collection window will be stained with dirt or wet on the surface after being used for a long time, so it should be gently wiped with a dry soft cloth. Note that it is a dry soft cloth ~ iron shavings are not suitable …
Seven, can’t delete the fingerprint or modify the password.
Confirm whether the current fingerprint is an administrative user’s fingerprint. If not, the fingerprint cannot be changed with a password. To manage fingerprints or change passwords, please follow the correct operation steps.
Eight, smart lock handle twist is not smooth.
1. The panel is installed askew, resulting in excessive friction between the lock body and the panel. Please adjust the panel position.
2. After successful fingerprint matching, the handle has not been turned for a long time. Please re-enter your fingerprint before opening the door.
Nine, the display prompt has been locked.
This is what happens when the fingerprint or password is entered incorrectly for many times. Generally, after waiting for 3-5 minutes, the smart lock will automatically unlock, and no operation can be performed on the display screen during the locking period. This is the anti-theft setting of the system. Don’t try to open it by violence ~
X. Is there something wrong with the security door, which will affect the smart lock?
If the door is deformed or the door frame is drooping, the combined oblique tongue will enter the door frame box, and the friction will be too great to fully extend. At this time, the position of the door gusset plate should be adjusted, otherwise, the smart lock will be deformed and problems will occur!